Support
How can we help?
Start with the places below, where you can sort out most things on your own. If you are still stuck, write to the Planful Minds Support Team.
Browse help topicsHelp topics
Fix it yourself, in a few steps.
These pages need you to be signed in. If you are not, you will be asked to sign in first.
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Signing in
Forgot your password? We will email you a link to choose a new one. Two-step verification, passkeys and recovery codes are managed on the Security page.
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Your profile and data
Change your name, email address or photo, download a copy of your data, or delete your account.
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Plan, billing and orders
See your plan and what it includes, change or cancel it, and find the things you have bought.
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Courses
Your registration shows your session, your payment and how to withdraw. Each course sets its own refund rule.
Still need help?
Tell the Planful Minds Support Team what happened. If you cannot use your second step to sign in, choose that topic and say so, and we will take it from there.
To help us help you, include:
- What you were trying to do, and what happened instead.
- Any message the page showed.
- An order number or registration reference, if it is about one.
Prefer email? Write to support@planfulminds.com. Never send your password, a recovery code or a payment card number.
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